The KPNW Healthcare Improvement Program (HIP) is bringing the best to the Northwest to provide the highest-quality, most affordable care in the region. HIP is a 9-day course for Kaiser Permanente Northwest health care professionals that offers a practical, in-depth foundation for teaching, implementing, and investigating quality improvement, outcome measurement, and management of clinical and nonclinical processes.
Objectives
The HIP course is designed to train KPNW senior leaders, management, and front-line health professionals in the theory and application of cost and quality control as well as the health services academic infrastructure. The course is designed to facilitate the development of skills and competencies needed by community physician leaders, clinical team members, and administrators to actively lead, participate in, and direct organizational clinical management efforts.
The purpose of HIP is to give scholars the understanding and tools necessary to conduct state-of-the-art clinical practice improvement projects and use quality improvement methods to manage and integrate clinical processes.
As part of the course, scholars must select, complete, and report on an improvement project as part of their selected team. Center for Health Research staff will provide consultation throughout the project.
Overview
The HIP course consists of a total of 9 days, divided into four sessions. The course is based on the renowned Advanced Training Program started by Dr. Brent James at Intermountain Healthcare over two decades ago. The program brings clinical team members together to learn the theory and techniques of:
- Designing data systems
- Outcome measurement and tracking
- Methods for fast improvement
- Data management
- Clinical cost accounting
- Information synthesis and meta-analysis
- Total quality management/continuous quality improvement
- Leadership skills
The course includes discussions on:
- Core principles of clinical quality improvement based on clinical studies at Intermountain Healthcare
- Tools to improve patient outcomes, quality of care, and cost effectiveness
- Clinical guidelines and protocols
- Necessary leadership skills in building a foundation for integrated clinical research
2019 Session Dates
Session 1: September 18-20, 2019
Session 2: October 16-17, 2019
Session 3: November 13-15, 2019
Session 4: December 16, 2019
All sessions are held at the Center for Health Research, 3800 N. Interstate Avenue, Portland, OR
We are honored to welcome Dr. Brent James as the lead instructor for the KPNW Healthcare Improvement Course (https://youtu.be/_javW1q0nyM). For more than 30 years, Dr. James has been a global leader in bringing quality improvement science and methods to clinical care. Dr. James recently left his position as the first chief quality officer of Intermountain Healthcare in Salt Lake City after playing a pivotal role in Intermountain becoming internationally recognized for its efforts in outcomes improvement and for establishing a deep culture of quality.
As leader of the Intermountain Advanced Training Program, Dr. James has trained a globally diverse group of more than 5,000 senior physician, nursing, and administrative executives in clinical quality-improvement science and methodology with proven results, and more than 50 “sister” training programs in more than 10 countries. He has been honored with numerous awards for quality and safety in the world of health care delivery, including the John Eisenberg Award for Individual Achievement in Patient Safety, the Deming Cup from the Columbia University School of Business in 2011 and the American Quality and Productivity Center’s C. Jackson Grayson Distinguished Quality Pioneer Medal in 2010.
In addition to Dr. James, the HIP program is supported by these KPNW leaders:
- Lucy Savitz, PhD, MBA, Vice President for Health Research & Director, Center for Health Research
- Wui-Leong Koh, MD, Vice President, Quality, Care Experience, and Patient Safety
- Wendy Watson, MPH, Chief Operating Officer