Mailed FIT – Resources to Optimize Colorectal Cancer Screening

Program Materials

Because the goal of the STOP program is to transform the way that colorectal cancer screening is delivered, the program was designed to be sustained. Rather than building a stand-alone tracking system, we built a population management system directly into the electronic health record. The care that patients receive at the clinic will therefore complement and reinforce this automated program.

Here are some letters, posters, reminder massages, and videos that you may need as your clinics implement a Mailed Fit program.

General Materials

Mailed Letters

Instructions for FIT/IFOBT Kits

Clinic Posters

Sample Messages

Additional Resources from ACS & NCCRT

Reports

Health Plan Models

There are two different models used the health plans that participated in the BeneFIT study. One chose a centralized model due to their organizational structure, the other health plan chose a collaborative model due to their organizational structure and relationships with clinics/health systems. These documents help explain the two different models, their advantages and challenges, and the resources needed to implement a mailed FIT program.

  • Model pros and cons – Written description of pros and cons (and features) of different models.
  • Model resources – Written description of needed resources for different models: infrastructure, call coordinators/personnel, champions, contracts with mailing vendors/contracts with labs (existing relationships)

Workflows

For each of the models, the health plans used different workflows to help plan and guide the development and implementation of a mailed FIT program.

Modifiable Documents

Health Plan A (Oregon): Collaborative Model

Written Materials

  • Introductory Letter – Copy of the introductory letter sent to each enrollee eligible for screening
  • Kit Letter – Copy of the letter sent with the FIT kit to enrollees
  • Incentive Letter – Copy of the letter sent with the FIT kit to enrollees that includes information about an incentive
  • Reminder Card – Copy of the reminder card sent to enrollees to remind them to return the FIT kit

Data Tracking: These are the forms used by the health plan and by the mailing vendor to track the FIT kit mailing, reminder, and return process.

  • Vendor tracking form
  • Health plan tracking form

Health Plan B (Washington): Centralized Model

Written Materials

  • Introductory Letter – Copy of the letter sent with the FIT kit to enrollees that includes information about an incentive
  • Incentive Letter – Copy of the letter sent with the FIT kit to enrollees that includes information about an incentive
  • Reminder Call Script – Copy of the reminder call script for enrollees to remind them to return the FIT

Data Tracking: These are the forms used by the health plan and by the mailing and lab vendors to track the FIT kit mailing, reminder, and return process.

Precise materials will be available soon. Please visit us later.